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About Us

We have one mission: to solve the common transportation problems that face American families. To accomplish this, we are committed to being the best customer service organization there is.

We don't just say that, we mean it. Consider 5 real ways we are reaching our goal:

  1. All Customer Service Specialists are based in the United States, not off-shore.
  2. SafeCar Operators stay on the phone until the taxi arrives if requested by the member, no matter the cost.
  3. To ensure prompt service, we place follow-up calls to passengers on every taxi order, every time.
  4. We refund unspent balances on our cards if you do not use them.
  5. 90% of all calls placed to SafeCar are answered by a live operator in 20 seconds or less.

We don't stop there either. Dozens of similar practices are in place to make sure your family is treated like our own.

Please consider giving us the opportunity to serve your family, and join the thousands of families across the country we are serving today.

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This card is issued by KeyBank National Association pursuant to a license from MasterCard® International Incorporated.
MasterCard is a registered trademark of MasterCard International Incorporated. SafeCar Services is a registered agent of KeyBank National Association.